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Job description
Impact
You enable your sales colleagues to spend their time more effective and efficiently. You ensure that we have the right tools and processes in place, and you come up with innovative ideas and suggestions to realize our business goals.
Your job
5CA has been experiencing double digit growth throughout the past few years, which means that our sales department has grown in a similar fashion. As we anticipate further growth, there is a strong need to put a solid structure in place for our sales team. We’re aiming to hire a seasoned professional in sales operations, who makes sure that our sales team is equipped with the right tools.
As an integral part of our sales team located at our HQ in Utrecht, The Netherlands, you enable our sales department to achieve more, with less effort. You continuously align between the sales team and supporting departments to develop, maintain and expand a library of sales tools and materials. You’re the business owner of our CRM system (Microsoft Dynamics) and ensure that it facilitates our sales efforts. You analyze sales data to come up with ideas and suggestions to improve our sales process. You report to our Sales Director, based out of The Netherlands.
An overview of main tasks & responsibilities:
This is you:
Requirements
5CA offers:
About us:
We are 5CA. For the past 20 years, we've used our expertise to help our clients optimize their Customer Experience (CX). Primarily focused on the video games and consumer electronics industries, we provide omnichannel support using the latest technological innovations to deliver outstanding customer support. We’re headquartered in Utrecht, The Netherlands, with offices in Los Angeles and Hong Kong. With a large proportion of our workforce being remote and leveraging best-of-breed SaaS tools, we’re a highly flexible and dynamic company able to help our clients deliver a great customer experience.
Change language to: Dutch
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