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Sales Associate

Posted 21 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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REPORTS TO: STORE MANAGER

Overall Purpose: To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

Please note that this specific position is predominantly part of the Bridal Department.

Responsibilities/Requirements:

  • To book bridal appointments and fittings via phone and email.
  • To manage bridal appointments on day to day basis and perform all the necessary admin post the appointment.
  • To assist in maintaining the company standard to maximise sales.
  • To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales.
  • To be fully conversant with the product range including product alterations, stock availability.
  • To maintain the highest standards of house keeping within the branch.
  • To acquire a basic knowledge of visual merchandising.
  • Ensuring stock levels are well maintained
  • To be aware of the company policy on customer complaints, returns and exchange procedures.
  • Handling customer complaints or handing customers on to management
  • To be able to work on own initiative and on any specific mission or project as defined by your manager.
  • To handle payments in all forms.
  • To register all relevant transaction details onto the database.
  • To be proficient at creating and updating client files, managing own client book.

To apply please email debiw@temperleylondon.com

Alice Temperley MBE founded her eponymous label, Temperley London in 2000, a year after graduating from the Royal College of Art. Alice continues to head up the creative direction of this British, independent brand as it enters its seventeenth year of business.
Temperley London is epitomised by modern bohemianism with a confident, feminine and effortless attitude while staying true to its…


Alice Temperley MBE founded her eponymous label, Temperley London in 2000, a year after graduating from the Royal College of Art. Alice continues to head up the creative direction of this British, independent brand as it enters its seventeenth year of business.

Temperley London is epitomised by modern bohemianism with a confident, feminine and effortless attitude while staying true to its British heritage. Alice pioneers artisan techniques and intricate hand-worked embellishment; an aesthetic synonymous with her creative style. The core business focuses on women’s ready-to-wear collections, which have evolved to offer a comprehensive range of daywear, cocktail and eveningwear.

Temperley Bridal, which launched in 2002 with two collections a year, is defined by ethereal, timeless silhouettes and is inspired by the romance and decadence of a bygone era. Temperley Bridal offers made-to-order, bespoke and ready-to-wear styles.

The brand currently operates five standalone stores, including its flagship store on Bruton Street in Mayfair, an exclusive bridal boutique in Colville Mews in Notting Hill as well as stores in Dubai and Qatar. Temperley London is distributed in over 30 countries across upwards of 150 wholesale accounts including Lane Crawford, Saks 5th Avenue, Selfridges, Le Bon Marche, Matches.com, Net-a-Porter.com and Moda Operandi. Temperley Bridal is distributed in over 11 countries across upwards of 40 wholesale accounts including Novarese, Kleinfeld and Nordstrom.

Temperley London muses include Poppy Delevigne, Arizona Muse, Caroline Issa, Olga Kurylenko, Kate Hudson, Laura Bailey and Florence Welch.

Alice is a member of the British Fashion Council Advisory Board and enjoys speaking at key industry events. She is also involved with several charitable organisations, including recently becoming Ambassador for Women for Women International. Alice was awarded an MBE in 2011 for services to the Fashion Industry.

Retail
London
200 employees