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Digital Trading Coordinator

Posted 26 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Mulberry is an international fashion brand and the largest manufacturer of luxury leather goods in the United Kingdom. Originally a family-run business, with bags and belts made around a kitchen table, today Mulberry is made up of more than 1,500 people, two factories in Somerset, a digital flagship and over 120 stores worldwide.

Despite our global presence, Mulberry’s soul will always be British, and we feel that working as one big family is still essential to our success.

Be Imaginative – Mulberry is a creative company that thrives on your ideas.

Be Bold – We need people with the courage to push us forward.

Be Open – The better we talk to each other, the more effectively we work.

Be Responsible – We look after our people, our communities and our environment.

Our people embody these values and defy expectations every day. Join us!

The Role:

The Mulberry team are currently hiring for a Digital Trading Coordinator to join our Digital Trading team based in our Kensington Church St office.

Duties and Responsibilities:

Trading reconciliation and stock:

  • Provide a daily reconciliation of sales vs. stock, take product actions at a territory level and correspond with international team as appropriate on regional stock availability
  • Identify products at risk of selling out, products coming back into stock, and any other stock-relevant product statuses
  • Work with the Digital Trading team and Digital Merchandiser to ensure appropriate stock allocations for mulberry.com
  • Manage the store status of all mulberry.com products, supervising the release and live publishing of new products, updating of back in stock or updated products, and removal of old season or sold out products
  • Utilize the Dynamic Action tool to identify and prioritize opportunities to drive sales and improve sell-through rates
  • Support the Digital Trading Team with stock reviews prior to marketing activities

Seasonal product information:

  • Work with the Digital Content Coordinator to maintain seasonal product information for the entire online product catalogue across all languages using our in-house product information management system
  • Implement changes to product information throughout the season across all languages where required
  • Verify product information of newly-launched products is surfacing as expected
  • General house-keeping of all territory sites to ensure the highest level of accuracy is achieved at all times

Support day-to-day reporting and analyses

  • Support the Digital Trading team with day-to-day reporting tasks by using Excel and Powerpoint
  • Support the Digital Trading team with analyzing weekly online trade on a regional level and make suggestions to product merchandising to increase sales and optimize sell-through rates
  • Support the Digital Trading team with analyzing weekly most-viewed and top-converting products
  • Support the Digital Trading team with the reporting on monthly bestselling SKUs

Relationship with Customer Services

  • Serve as a key contact for the Digital Customer Services team
  • Provide prompt and reliable information to the Customer Services team in relation to website queries and stock requests
  • Support the Customer Services team with facilitating orders by liaising with our Buying & Merchandising team to make stock available where possible

Wider mulberry.com store and digital activities

  • Working with the wider web team, including support for the Digital Trading Team with day to day requirements to maximize digital trading.
  • Assist with ad-hoc projects that arise within the Digital Team.

Skills and Experience Required:

  • Highly motivated and enthusiastic graduate with at least one year of experience in an online store trading environment
  • Excellent Microsoft Office skills (in particular Microsoft Excel) and a high level of numeracy
  • Strong commercial acumen with an understanding of the key drivers of online trading
  • Excellent analytical and problem-solving skills with the ability to understand large amounts of sales and site data and turn this into practical actions
  • Ideally a fluent Chinese Mandarin, Korean or German speaker
  • A strong and diplomatic team player, able to work with multiple departments with differing objectives, whilst championing and delivering online trading best practice
  • Well-organised and efficient with strong planning capabilities
  • An excellent eye for detail and dedication to ensuring accuracy of detail
  • Brand side experience and an interest in fashion a bonus

In return you will receive:

  • Competitive basic salary
  • An enviable staff discount and exclusive access to staff sales
  • Season ticket loan or cycle to work
  • Pension Contributions & Life Assurance

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.

Mulberry was established in rural Somerset, England in 1971.
As Britain’s first lifestyle brand it was popular at home and abroad for its quintessentially English style and personality. During the seventies and eighties a collection of quilted fishing bags, poaching bags and jackets inspired by the quirky country pursuits of hunting, shooting and fishing put Mulberry on the fashion map: Le…


Mulberry was established in rural Somerset, England in 1971.

As Britain’s first lifestyle brand it was popular at home and abroad for its quintessentially English style and personality. During the seventies and eighties a collection of quilted fishing bags, poaching bags and jackets inspired by the quirky country pursuits of hunting, shooting and fishing put Mulberry on the fashion map: Le Style Anglais was born.

After this initial success, Mulberry continued to create season after season of iconic products and the brand grew throughout the UK and expanded internationally. The start of the 21st century saw the birth of one of its biggest icons, the Bayswater, and many years and reincarnations later it is still the best-selling style.

Today, the business has stores and concessions worldwide and yet has retained so much of its individuality and integrity – the close-knit teams, the factory in Somerset, the quality leathers, the English practicality of its products and the enthusiastic theming of seasons, loved by press and buyers the world over.

Other
London
5,000 employees