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Technical Writer

Posted 26 Mar 2024
Work experience
2 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Who we are:

The future of mobility is electric. In this transition towards sustainable transportation, electric vehicles play an important role in merging the mobility and the energy landscapes.

Everon is a global Platform-As-A-Service charging management solution designed for all eMobility needs worldwide. We offer a best-in-class platform that enables Charge Point Operators and eMobility Service Providers to run competitive and sustainable businesses, empowering them to enhance their customers’ electric vehicle charging experience via advanced data-driven services. From custom billing plans to user management – Everon is designed to fit any of our clients’ needs and business models, today and in the future.

Who we’re looking for:

We’re looking for a Technical Writer who will be responsible for the creation and the maintenance of the technical documentation for the Everon software and architecture.

Responsibilities:

Technical writing:

  • Create, train, and review on product and internal support documentation processes and standards
  • Collaborate with department leaders and various cross functional team members to gather all information to write and edit technical and nontechnical documentation on the latest developments and concepts
  • Provide training manuals and user guides for all audiences, including business and technical
  • Support the management and placement of documentation within our knowledge base
  • Coordinate and overlook documentation translation to the number of supported languages
  • Follow and contribute to team process for reviewing, removing, or adding new documentation
  • Advise on various systems to optimize our customer experience, including terminology, and tools

REQUIREMENTS

  • 2+ years of technical writing experience
  • Strong communication skills (both verbally and especially in writing) in English is a must, knowledge of other languages is a bonus
  • Ability to quickly analyze and comprehend new or unfamiliar technical systems, processes, and terminology
  • Ability to function effectively working with a distributed team
  • Advanced written and verbal communication skills
  • Passion for language and learning new concepts

Mobility has reinvented the way we do business and given us the freedom to travel farther than ever before - but it has come at a price. Electric mobility can help reduce transport's impact on the environment.
Since 2010, our electric vehicles charging solutions have helped thousands of forward-thinking businesses around the world adopt electric mobility. By 2025, our customers and partners will have helped us install 1 million charging ports to make transport cleaner and more accessible.

Automotive
Amsterdam
Active in 8 countries
700 employees
60% men - 40% women
Average age is 35 years