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Lead Engineer - Customer Application Engineering

Posted 25 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Produce & manage the technical offerings for the Industrial Segment. Provide direct customer facing technical support during the bid process through to negotiation and order close out.

Essential Responsibilities:

  • Interpret the customer requirements with accuracy, quality and timeliness to meet customer needs & business goalsWork with engineering to help secure best ‘Technical Design’ and ‘Technical Sign-off’
  • Complete TSO, TCP and Project schedules as required
  • Create internal/external supplier specificationsAssist with cost out exercises to help secure competitive pricing
  • Provide technical support through all stages of the ‘bid’ & ‘Risk’ process
  • Produce technical design specifications to go into our offering from system design and electrical design diagrams to cable schedules and test instructions
  • Support the sales managers in their customer meetings & negotiations
  • Participate in the ITO_OTR handover process providing technical support to the order booking process as required
  • Value propositions In conjunction with the sales leader and account sales manager understand the account strategy and our competitive situation
  • Work with creativity in our technical proposals, providing best solution/best value offerings which demonstrate our value proposition to the customer
  • Consider the full Industrial offering, incorporating service scope and the after sales offering where appropriate
  • Creating and presenting power-points to best describe the value of our offering – presenting both internally & externallyNegotiation & order closure
  • In conjunction with the sales account manager, commercial, legal and senior leadership help to develop our negotiation positionMarkets & Geography
  • Cover a variety of solution and market areas but specifically power quality, control, drives and excitation systems for the Energy & General Industry markets
  • Provide support for solutions and services delivered out of the UK and primarily booked under the UK P&LActivity will primarily be in the UK, Ireland, APAC, SSA, NAM and the Nordics, with the opportunity for some overseas travel

Other key tasks:

  • Help to ‘sell to win’ business in accordance with the unit financial kpi’s (orders, cash, margin, convertibility)
  • May at times provide assistance to the project management team wrt claims and project variations
  • Ability to work on multiple bids for multiple customers at any one time
  • On some occasions provide direct sales activity

Qualifications/Requirements:

  • Degree level in engineering or appropriate apprentice background or equivalent knowledge or experience
  • Industrial/Power Conversion background
  • PC literate and familiar with Microsoft tools
  • Experience in capturing and interpreting customer requirements
  • Flexible, adaptable and enthusiastic approach; good team player and effective communicator
  • Thorough proactive approach to work, with a ‘sense of urgency’ to deliver quality ‘on-time’
  • There is an expectation that domestic and overseas travel will form part of the job

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website

Desired Characteristics:

  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Demonstrated ability to analyze and resolve problems
  • Demonstrated ability to lead programs / projects
  • Ability to document, plan, market, and execute programs
  • Established project management skills

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. GE is organized around a global exchange of knowledge, the "GE Store,"​ through which each business shares and accesses the same technology, markets, structure and intellect. Each invention further fuels innovation and application across our industrial sectors. With people, services, technology and scale, GE delivers better outcomes for customers by speaking the language of industry.

Engineering
London
10,000 employees