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  1. About Nespresso

    About Nespresso

    Passionate People, Great careers

    One brand, one team, one success:
    Nespresso SA, the worldwide pioneer and market leader in highest-quality premium portioned coffee focuses on its unique Trilogy: the unmatched combination of exceptional coffee, smart and stylish coffee machines and personalized customer service. Nespresso introduces consumers to the world’s finest Grand Cru coffees that can be/to be enjoyed in the comfort of their own homes and/or savored outside the home, in locations such as gourmet restaurants, upscale hotels, luxury outlets and trendy offices.

    As a company, Nespresso is driven by core competencies that enable it to create highest quality Grand Cru coffees, long lasting consumer relationships, and sustainable business success. Driven by its unique core competencies, Nespresso is able to create highest quality Grand Cru coffees, build long lasting consumer relationships, and generate sustainable business success.

    Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our people represent the heart and soul of our success story. Their commitment, deep expertise and passion enable the company to continuously innovate and delight consumers.

    Nespresso is more than just a capsule. More than 9,500 employees, represented in more than 60 countries, are the faces behind the brand worldwide. In the Benelux organisation we employ approx 500 people, with each employee committed to delivering highest quality throughout all aspects of our business: in our offices, our boutiques and in our Customer Relationship Centres everyone is encouraged to innovate and excel.

    Our customer-facing employees are essential in building long-lasting relationships with our consumers, while others provide innovative solutions to keep delighting and surprising our consumers.  

    As ever, our success relies on a continuous quest for committed, innovative and dynamic people in the pursuit of excellence.

  2. Business Principles

    INTEGRITY, HONESTY, RESPECT, FAIR DEALING AND FULL COMPLIANCE WITH THE LAW

    Being a part of the Nestlé Group, Nestlé Nespresso SA is committed to the same business principles and core values as its parent company. Integrity, honesty, fair dealing and full compliance with all applicable laws govern our operations and form the basis for our company culture worldwide.

    Our employees are bound by the standards of behaviour established in the Nestlé Corporate Business Principles and the Nestlé Code of Business Conduct. They are also bound to respect local legislation, cultural and religious practices.

    For full details, consult the Nestlé Corporate Business Principles and the Nestlé Code of Business Conduct.

    FROM CREATING SHARED VALUE TO ECOLABORATION

    We believe that long-term success relies on full compliance with all applicable legal requirements, on sustainable business practices and on creating shared value. The Nestlé concept of Creating Shared Value seeks to optimise value creation both for society and shareholders, by collaborating with relevant stakeholders.

  3. The principles by which our actions are governed

    ATTITUDE AS IMPORTANT AS PERFORMANCE

    We are proud to work for a sustainable quality organization that creates long-term value for all stakeholders.
    This is acquired through trust, and in order to build that trust, we need to live up to our values and promote transparency, respect and humility. The actions of our leaders uphold these values. We at Nespresso are the brand’s most fervent ambassadors.

    VALUES

    Courage: We stand up for what we believe in and are ready to face all consequences
    Innovation: We create an environment where new ideas prosper
    Proactive cooperation: We work together in order to achieve more
    Result focus: We know what we need to deliver, and we are determined to achieve it
    Practising what you preach: We say what we do, and we do what we say
    CULTURAL DRIVERS

    Trust: We have confidence in each other and our company
    Transparency: We are clear and open in what we say and do
    Proud to be part of the team: We identify ourselves with our company and share our experience
    Respect others: We treat others as equals and are open to their beliefs
    Humility: We are confident yet humble

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