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The EMEA Education business is made up of partner driven (VATC and Reseller) and direct business. The VATC/Reseller business in EMEA consists of over 150 VATCs or which 100 are Resellers in 38 countries, all of them using our Learning Management System (MyLearn) for ordering student kit, accepting credits or publishing their training schedule and Reselling on to our VMware courses both Classroom, Live on Line. For our Direct business, the role will be required to support all areas as above but focus on owning the Direct Open Enrollment schedule, resourcing and managing all of our Open enrolment courses across EMEA and will work closely with the Resellers to ensure we align our schedules with their customer needs. Key area is minimizing cancellations but optimize availability of courses for customers. They will work with our Delivery team and provide reports for Managers within the Edu Management team. We hope they will be an equal and integral part of the European Operations team and look to also working as second in command in the Education Operations team.
This position reports to the EMEA Education Operations Manager but will be working with a range of colleagues within the EMEA primarily but occasionally Global Edu team aswell as our customer and Partner audience.
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At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community.
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