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Service Management Consultant

Posted 23 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)
Start date
3 July 2017

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A superb vacancy for an inquisitive, customer oriented and problem solving graduate

Do you have an affinity for IT and customer communication? TOPdesk provides a service management tool that is used by over 4,000 organisations worldwide. We are looking for determined people to join our ever increasing family.

Your job: Service Management Consultant

As a consultant, you will be visiting customers to improve processes and implement our software. You collaborate with managers and executives during every stage of the implementation process. TOPdesk consultants work side-by-side with the customer and use their expertise to optimise customer processes and set up the software to perfectly meet their needs.

If you have the confidence to lead projects, enjoy working with a wide variety of people and are interested in IT, TOPdesk can offer you the ideal opportunity to develop your talent at a young and dynamic software company.

Your profile:

  • A graduate with a 1st or 2:1 level university degree – all disciplines are welcome
  • Strong affinity for IT
  • Creative and analytical thinker
  • Excellent interpersonal and communication skills
  • Pragmatic and inquisitive with a proactive approach to learning
  • Enjoys working in an international and multicultural environment
  • Can work well individually and in a team
  • Enjoys frequent travel to customers

What can you expect from us?

  • 40 hours of work per week, with the flexibility and freedom to manage your workload without stringent working hours
  • Early customer contact across a spectrum of industries and locations
  • Extensive in-house training and unlimited career support
  • The chance to become an expert in ITSM, ISO 20000, Prince2, ITIL and TQM
  • An inspiring work environment: TOPdesk is the international market leader in service management software

TOPdesk is a leading service management software provider. We are a growing organization and offer plenty of career opportunities for fun, smart graduates and young professionals who want to grow with us. We have an open corporate culture in which inquisitiveness and professional satisfaction play an important role.

IT
London
700 employees

What employees are saying

Samantha

Office Sales Consultant

Samantha

Hi, I’m Sam!
I work in TOPdesk UK’s Office Sales department, and have done so now for just over two years. My academic background isn’t actually IT-related; I completed my Master’s in Chemistry in 2014 and started working at TOPdesk a few months later. I found TOPdesk…

Hannah

Senior IT Service Management Consultant

Hannah

Hi, I'm Hannah!
Considering I had a background in Biochemistry and Law I was surprised as anyone to be offered a job at TOPdesk. But thanks to their thorough training and coaching I have learnt so much and now feel at home in the Service Management sector –…