'Five years from now we'll be active in areas we haven't yet dreamed of'. Harold Goddijn, CEO TomTom.
TomTom empowers movement. Every day millions of people around the world depend on TomTom to make smarter decisions. Would you like contribute in designing and developing innovative products that make it easy for people to keep moving towards their goals?
#Where do you want to be?
We are looking for the best and brightest minds in Customer Care to join our team within our Support Services Department.
As part of TomTom Customer Care Team you will provide first class, professional end user and retail support for the TomTom devices to our consumers and retailers. You will play a crucial role in managing the complete Customer Experience Lifecycle from troubleshooting and assistance on a wide range of technical issues to providing professional purchase advice.
As a member of the global Customer Care team, you are asked to deliver the following:
To be successful as a Customer Care Representative, this is the kind of profile we have in mind:
Additionally we want you to:
Our map-based components include map content, online map-based services, real-time traffic, and navigation software. Our consumer products include PNDs, navigation apps, and GPS sports watches. Our main business products are custom in-dash navigation systems and a fleet management system, which is offered to fleet owners as an online service with integrated in-vehicle cellular devices.
Our business consists of four customer facing business units: Consumer, Automotive, Licensing and Telematics.
Founded in 1991 and headquartered in Amsterdam, we have 4,500 employees worldwide and sell our products in over 37 countries. For further information, please visit tomtom.com