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Qubit’s Professional Services team includes the brightest talent: ex-consultants, engineers, entrepreneurs and university graduates. We are looking for a Client Project Manager to support our Travel team in delivering best in class technology implementations and ongoing optimisation programmes. We need somebody with strong attention to detail and client facing skills to guide a variety of customers through the Qubit platform and optimisation programmes.
This is a great opportunity for someone early in their career (either straight from education or 1 - 2 years experience including internships) to get their foot in the door at an exciting high growth start up!
At an exciting time in Qubit’s growth, the successful candidate will be responsible for managing a variety of customer relationships and supporting your Professional Services team in executing.
This role provides a platform to develop client and project management skills in a fast paced, innovative technology start-up. It is a great opportunity for people who are looking for their next step in the SAAS space or to move away from traditional corporate careers and would like to join a growing Professional Services team within an international business.
Project managing customer ongoing optimisation roadmap
Building and owning project plans managing expectations with the client including pushing back where required
Coordinating and scheduling required resources
Developing ongoing optimisation cadence and primary point of contact with our clients
Delivering implementation and on-boarding projects for a variety of clients
Developing where required as well as taking and validating customer briefs, liaising internally as appropriate
Understanding of best practice recommendations to help prioritise customer optimisation roadmaps
Summarising and feeding back optimisation results from Qubit dashboard on test completion
Work with Strategy Consultants to assess business value of conversation rate optimisation programmes for customers
Responsible for delivering on projects to costs, timescales and quality
Developing client relationships at practitioner level as well as managing delivery and execution including client expectation setting
Documenting project progress in line with project management best practices (meeting minutes, project plan updates, weekly status reports)
Documenting functional and technical specifications of the conversion rate optimisation solution working closely with engineers
Work in collaboration with the Qubit Customer Success Managers to:
Provide updates as per our project management methodology for customers ongoing optimisation roadmaps
As well as the opportunity to work with leading clients and a world-class team, you'll get:
Qubit is the leader in highly persuasive personalization at scale.
Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency.
By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range…
Qubit is the leader in highly persuasive personalization at scale.
Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency.
By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale.
Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week.
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