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Junior Servicedeskmedewerker

Posted 26 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Good)

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As a Junior Servicedesk Employee at ORTEC you will be part of a unique organization and team!

Who you are

ORTEC is always looking for driven, enthusiastic young IT specialist, who would like to contribute to the growth and success of ORTEC. As a Servicedesk Employee you use the knowledge you already have and build upon that, guided by experienced IT specialist. You will integrate the required techniques and you will learn about the applications and project approach of ORTEC. You can use this knowledge directly on a broad and internationally range in a mix of support-, system and application control tasks, that consist of:

  • Take, solve, document and give feedback on primary or secondary disruptions/questions via telephone, remote or just walk by
  • Install of user hardware, (virtual) servers and software
  • Assist in projects
  • Testing of hard- and software and internet procedures
  • Register hard- and software
  • Writing correct and easily accessible documentation and procedures for ORTEC colleagues
  • Run software upgrades
  • Perform conversions according to procedures
  • Able to fluently communicate in English and Dutch (verbally and in writing).

What we offer

  • A pleasant, open, informal atmosphere
  • Early responsibility
  • Inspiring, smart and enthusiastic colleagues
  • Ample opportunities to develop yourself (internationally)
  • Excellent pay and conditions
  • Active employee association

What to expect

We help you to thrive in your field of expertise. We offer development programs, tailored to your individual needs and function requirements, including opportunities to attend courses and seminars. We offer challenging practical hands-on experience with opportunities to work abroad. We operate a flat organizational structure that keeps communication lines short. The atmosphere is open, informal, cooperative and positive. We employ over 800 people in the Netherlands, Belgium, Germany, France, the U.K., Romania, Italy, the U.S., Australia and Brazil.

Visit our website ortec.com to learn more about our solutions, clients’ experiences and ORTEC Living Data.

Acquisition as a result of this vacancy is not appreciated.

We are ORTEC, a purpose-driven organization changing businesses and society at large through the power of data-driven mathematical optimization. We make businesses more efficient, more predictable and more effective. Turning complex challenges into easy-to-use solutions.
We serve clients in almost every industry. And with 17 offices strategically located across 4 continents, we can deliver solutions on a global scale. Always underpinned by local know-how and service.

IT
Zoetermeer
Active in 13 countries
1,000 employees
70% men - 30% women
Average age is 35 years

What employees are saying

Florian Klück

Software Engineer

Florian Klück

I work as a software engineer for ORTEC, on the products ORTEC Route Scheduling and ORTEC Tactical Routing. ORTEC Route Scheduling is used by our customers to optimize their day to day routing problems. ORTEC Tactical Routing is used to create a master plan for different regions…

Emma de Wit

Business Consultant

Emma de Wit

With a background in Mathematics and a passion for logistics, I started working as a Business Consultant for ORTEC. One of my tasks is to prepare and give demonstrations of our optimization software to potential customers. Giving such demonstrations brings all aspects of ORTEC together: understanding the…