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International SOS is currently looking for customer-focused individuals to join the team of Operations Coordinators on the 17th of July 2017 based at the flagship office in Chiswick, West London. The role is busy and varied, requiring high levels of client liaison internationally.
Key responsibilities
You will work in our 24-hour assistance centre alongside our medical team. You will join our busy international environment in a role that requires on-going client liaison and strong attention to detail. You will provide support and advice by telephone or electronically to all levels of U.S.military personnel and dependants, who require assistance in finding a doctor/hospital and booking appointments in our Europe, Middle East and Africa region. You should be able to manage customer expectations with a sense of responsibility and urgency, and adhere to company policy and standards. Other responsibilities include:
Working Hours:
You will be required to work a 37.5 hour week, worked as three 12 hour shifts (8am - 9pm / 7am - 8pm); 3 days on 4 days off; including nights (1 month every 4 months; 8pm - 9am) and weekends.
Required Skills:
What we can offer you:
Recruitment Process:
Here at International SOS we will offer you an interesting, varied and challenging career, where you will have the opportunity to experience working with a diverse range of people.
Please apply with your CV attached
International SOS (internationalsos.com) is the world’s leading medical and travel security risk services company. We care for clients across the globe, from more than 1,000 locations in 90 countries.
Our expertise is unique: More than 11,000 employees are led by 1,400 doctors and 200 security specialists. Teams work night and day to protect our members.
We pioneer a range of preventive programmes strengthened by our in-country expertise. We deliver unrivalled emergency assistance during critical illness, accident or civil unrest.
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