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HomeAway Partner Success Intern London (Nordic speaking) - January/February 2018 start

Posted 24 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Norwegian (Fluent)
Start date
1 January 2018

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Criteria:

  • Fluent written and spoken English and 1 Nordic language (Danish, Norwegian, Swedish preferred)

Position Responsibilities:

This role is the foundation of the Partner Success Account Management team’s responsibility, which is to ensure that HomeAway’s brands Property Managers maintain and grow a high-quality portfolio of Vacation Rentals/Holiday Rentals (i.e. relevant, attractive and competitive) with us. We want to ensure our Property Managers can reach HomeAway’s unique breath of global traveller demand.

The Partner Success Interns primary responsibility is to help ensure that HomeAway’s vacation rental product is attractive and relevant for HomeAway’s fast-growing global customer base.

As an Intern, you will complete daily calls to help our current and prospective Property Managers achieve this. Your growth will be supported by the UK management team, as well as a dedicated coach and a trainer, supporting the Partner Success Account Management Team.

You will consistently leverage data specific to your market, HomeAway’s market insights and customer dashboards to:

  • Optimize content, rate and availability competitiveness on the HomeAway sites to maximize booking conversion
  • Educate Property Managers (PMs) on the self-service features available on HomeAway
  • Support PM retention efforts through smooth onboarding of PMs

In addition to supporting Property Managers, you will also support team project work, such as:

  • Marketing and Optimization Campaigns
  • Product reviews and promotions
  • Market research activities on behalf of the Partner Success Account Manager Team

Required Skills & Experience:

  • High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
  • Hungry, motivated, willing to take action, results-focused and analytical approach
  • Organization and time management skills, attention to details
  • Persistence when facing challenging situations
  • Appetite for innovative technology in a fast-changing business environment
  • Genuine relationship builder; builds solid partnerships based on mutual support
  • Multi-task effectively; able to change gears and focus quickly
  • Strives to generates new ideas; actively listens when spoken/presented to
  • Ability to effectively communicate to various levels and through various communication channels
  • Able to work independently as well as be a real teammate
  • Ability to work based on a variety of important metrics (targets, goals and/or strategic objectives)

Critical Competencies:

  • Relationship Management: Establishes and builds healthy working relationships with partners and colleagues.
  • Solution Alignment: Demonstrates sufficient understanding of products, services and the market for the purpose of facilitating favourable arrangements for Property managers and HomeAway.
  • Written & Spoken Communications, Listening, and Influencing: Conveys, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions.
  • Build & Maintain Teams: Supports Partner Success Management teams in learning and improving effectiveness to actively contribute to improvements in overall individual, team and organizational performance.
  • Drive for Results: Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement.

As Partner Success Intern, you will work in a dynamic and international team as part of a global organization. You will learn the art of persuasion and develop your communication and sales skills, as well as gain experience in working with sales tools like SalesForce. You will learn to prioritize your actions based on key factors that most impact booking generation and will gain knowledge of the Vacation Rental industry and the marketing/distribution of it.

Our aim is to revolutionise travel through the power of technology! We are the largest online travel company in the world. Our travel brands offer adventure seekers the world’s most comprehensive selection of exciting travel backed by industry leading technology and a worldwide team of passionate employees who focus on creating the best travel experience for our customers. We power…


Our aim is to revolutionise travel through the power of technology! We are the largest online travel company in the world. Our travel brands offer adventure seekers the world’s most comprehensive selection of exciting travel backed by industry leading technology and a worldwide team of passionate employees who focus on creating the best travel experience for our customers. We power bookings for some of the world’s leading airlines and hotels, top consumer brands, high traffic websites, and thousands of active affiliates through Expedia Affiliate Network (EAN).

We love solving problems and creating ideas. We want to push the frontiers of technology and find the smartest solutions using our collective intelligence to simplify big ideas, relentlessly seek out opportunity, take risks, act with speed, and always find a way to get the job done.

Expedia, Inc.’s companies operate more than 150 travel booking sites in more than 70 countries, including Canada, the United Kingdom, Germany, France, Italy, Spain, the Netherlands, Norway, Sweden, Denmark, Australia, Japan, and China so we’re truly global in our outlook. We are looking for people that can demonstrate a focus on innovation and a passion for seeking new opportunities. We work with many brands under Expedia so we’re looking for people that can show commercial acumen and spot those crucial opportunities for growth. Our people have a curious mind and the courage and passion to challenge the status quo.

IT
London
15,000 employees

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