CRM and Hands On Intern @ Ekster https://customerimages.magnet.me/344db961866a30d658b184153e6f8b63_1170_418.jpg?quality=60&fit=crop https://magnet.me/a/company/ekster-wallets/opportunity/14471/crm-and-hands-on-intern?lang=en We are a small start-up that designs, produces and markets leather goods with integrated Bluetooth trackers. Ekster Wallets introduced RFID blockin... Ekster, Internship, Retail, Rotterdam, Netherlands, Part-time, General business, Communication
General business / Communication undefined at Ekster  in Rotterdam

CRM and Hands On Intern (Deleted)

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CRM and Hands On Intern (Expired)

Internship
HBO or WO

Rotterdam, Netherlands

Negotiable

We are a small start-up that designs, produces and markets leather goods with

integrated Bluetooth trackers. Ekster Wallets introduced RFID blocking smart

wallets with the fastest card access experience on the market. Our two-way tracking

feature prevents you from ever losing your wallet or phone again.

During our first year, we reached $1m in revenue. As we are experiencing hyper growth, we are looking for “the best of the best” to join our small and young team.

You will have the opportunity to pitch in on a broad range of responsibilities given

the company’s rapid growth. The ideal candidate is a team player who is process

driven and highly detail oriented, yet cares about continuous improvement and is

always striving to make things better.

Responsibilities:

Own the customer support process:

• Manage customer relationships and communications.

• Manage return and exchanges process

Fulfillment

• Assist in organizing/monitoring the Fulfillment process

• Handle all returns & refunds

Others:

• Assist with ad hoc projects and other process improvement initiatives

• Support strategic planning & new upcoming Kickstarter campaign designs

• Assist with day to day in and around the office (e.g. marketing, operations, etc.)

• Assist with social media management

• Assist with research (competitors, partners, marketing, etc.)

Requirements

• Extraordinary organizational skills and attention to detail

• Strong verbal and written English communication skills

• Proficient in Microsoft Office and Google Apps

• Photoshop and Illustrator are a big a plus