CRM and Hands On Intern @ Ekster https://customerimages.magnet.me/344db961866a30d658b184153e6f8b63_1170_418.jpg?fit=crop https://magnet.me/a/company/ekster-wallets/opportunity/14471/crm-and-hands-on-intern?lang=en We are a small start-up that designs, produces and markets leather goods with integrated Bluetooth trackers. Ekster Wallets introduced RFID blockin...

CRM and Hands On Intern

CRM and Hands On Intern

Internship

Rotterdam, Netherlands

Negotiable

We are a small start-up that designs, produces and markets leather goods with

integrated Bluetooth trackers. Ekster Wallets introduced RFID blocking smart

wallets with the fastest card access experience on the market. Our two-way tracking

feature prevents you from ever losing your wallet or phone again.

During our first year, we reached $1m in revenue. As we are experiencing hyper growth, we are looking for “the best of the best” to join our small and young team.

You will have the opportunity to pitch in on a broad range of responsibilities given

the company’s rapid growth. The ideal candidate is a team player who is process

driven and highly detail oriented, yet cares about continuous improvement and is

always striving to make things better.

Responsibilities:

Own the customer support process:

• Manage customer relationships and communications.

• Manage return and exchanges process

Fulfillment

• Assist in organizing/monitoring the Fulfillment process

• Handle all returns & refunds

Others:

• Assist with ad hoc projects and other process improvement initiatives

• Support strategic planning & new upcoming Kickstarter campaign designs

• Assist with day to day in and around the office (e.g. marketing, operations, etc.)

• Assist with social media management

• Assist with research (competitors, partners, marketing, etc.)

Requirements

• Extraordinary organizational skills and attention to detail

• Strong verbal and written English communication skills

• Proficient in Microsoft Office and Google Apps

• Photoshop and Illustrator are a big a plus